Improvements on Ticket System
We are developing improvements on Ticket System. Now you can assign a ticket in an easy way to a member of staff.
Another important feature is attach a file to a ticket reply. You can attach a file every time you or our customer submit a new ticket reply.
Last but not least, you have a small WYSIWYG editor for reply. It means that you can have some links and text formating.
looks interesting
I am looking for this feature for days!